CAUSES AND SPECIFICS OF MANIFESTATION OF PROFESSIONAL BURNING SYNDROME IN IT EMPLOYEES

Abstract

The article presents a theoretical analysis of research on the causes and features of the manifestation of burnout among IT workers. The problem is analyzed in the dynamics on the basis of domestic and foreign studies of different years, which gives the opportunity to form an idea of current trends and dangers posed by burnout for IT staffing. Burnout syndrome is considered in accordance with the latest WHO definition, which allows us to focus on a set of specific stressors that cause the development of the syndrome in the IT industry (taking into account specific employment models). As a result of the study, it was found that the burnout syndrome has become particularly common in recent years, which may slow down the development of the IT industry in Ukraine. It has been found that the burnout syndrome in IT workers has numerous physiological, emotional, intellectual, behavioral and social manifestations, which in the case of the development of the syndrome lead not only to reduced staff productivity, but also to staff losses. At the same time, the set of reasons that lead to burnout of IT employees differs significantly from the causes of burnout in professions such as "man-man", as it is due to a specific set of stresses. The direction of further research is to conduct a thorough survey of IT specialists in Ukraine in the following categories: IT freelancers; IT specialists working in startups; hired IT specialists working for domestic companies); hired IT specialists working for foreign companies. The author substantiates the need to identify a set of relevant stressors specific to each category that may affect the development of burnout, on the basis of which it will be possible to develop methods of overcoming occupational stress, taking into account the work of IT professionals for each of these models.